Click on the cover to download the report

Click on the image to view highlights from the report













Video courtesy of Atos 


Background and Rationale

The COVID-19 crisis catapulted hundreds of thousands of employees and their employers into a work pattern and routine vastly different to their normal daily work experience.  This radical change happened suddenly and for the vast majority the change effectively occurred overnight.

While some employees had experience of remote working, many found themselves operating remote working without any time to plan, negotiate, organise and set-up remote working in conjunction with their employer and manager.

Researchers from the Whitaker Institute and the Western Development Commission (WDC) undertook a national survey to gather data on employees’ experiences of remote working during COVID-19.

Survey Objectives

The survey gathered empirical evidence and data to address the following questions:

  1. How are employees adjusting to remote working, what is going well and what changes would employees suggest?
  2. How is remote working impacting employee productivity?
  3. What are employees remote working preferences post-COVID-19?
  4. What lessons can be learned about remote working that could be retained/sustained post-COVID-19?

Survey Methodology and Response

The national survey was conducted between 27th April and 5th May 2020 using the online Qualtrics survey platform.  The survey was designed by the research team at NUI Galway and the Western Development Commission.  The survey included a mix of quantitative questions, Likert-scale questions, and open-ended free-text qualitative questions.

A total of 7,241 usable responses were received by 5th May 2020 from a wide range of industries and sectors across Ireland.  A number of responses were removed from the database as they were completed by respondents outside of the island of Ireland or were incomplete.  The report is available above.

Research team

This project is being led by Prof Alma McCarthy, Prof Alan Ahearne and Dr Katerina Bohle-Carbonell at NUI Galway and Tomás Ó Síocháin and Deirdre Frost at WDC.

Media and Press Business Post Business Post
Carlow Live Connacht Tribune Dublin Live
Engineers Ireland Galway Advertiser  Galway Daily Highland Radio
Irish Examiner Irish Examiner Irish Mirror Irish Tech News
Irish Tech News Irish Times Irish Times Irish Times
KFMRadio Kilkenny Now Kilkenny People Laois Today
Leinster Express Longford Leader Lovin’ Dublin Newstalk
Offaly Express RedFM RTÉ RTÉ
RTÉ 2 FM – Jenny Greene (@1:19) RTÉ 2 FM – Tracy Clifford (@2:00:44) RTÉ Radio 1 – Drivetime (@34:39) RTÉ Radio 1 – News at one (5:59)
RTÉ Radio 1 – Today with Sarah McInerney Silicon Republic The Times
Waterford Live


Project Partners

For more information

If you would like more information about this project please contact Prof Alma McCarthy