Resolving Complex Problems

Group Dynamics and Applied Systems Science

Professor Broome is an internationally recognized expert in Interactive Management (IM), a design process developed by Professor John Warfield to deal with complex systems. He studied with Warfield while a faculty member at George Mason University in the 1980s and 1990s. He has applied the IM process with government agencies, business organizations, professional associations, educational institutions, Native American Tribes, and community groups in the United States, Europe, and Mexico. For the past fifteen years Professor Broome has worked with peace-building groups in the eastern Mediterranean, particularly on the island of Cyprus. His work has been recognized by the United Nations and a number of other diplomatic entities in Cyprus. Broome’s work is based on a strong personal commitment to developing new avenues for participation, involvement, and consensus for individuals and groups dealing with complex issues. He is convinced that the validity and the functionality of society’s structures depend on informed contributions from stakeholders, and he strongly believes that it is essential for individuals to provide meaningful input in creating systems that serve their needs.

Benjamin Broome is Professor in the Hugh Downs School of Human Communication at Arizona State University, where he teaches courses in intercultural communication, group facilitation, and conflict transformation. The focus of his research is on facilitating sustainable dialogue in complex problem situations. His publications have appeared in journals such as Journal of Peace Research, International Negotiation, Systems Research and Behavioral Science, International Journal of Intercultural Relations, Human Communication Research, Management Communication Quarterly, Journal of Conflict Resolution, Journal of Social Psychology, International Journal of Conflict Management, Small Group Research, American Indian Quarterly, and Communication Education. In addition, he has several book chapters and two books, and he has presented papers at numerous national and international conferences, including meetings held in Australia, France, Hungary, Ireland, Greece, Mexico, Spain, and Cyprus. His academic achievements were recognized by the International and Intercultural Communication Division of the National Communication Association, which awarded him the Distinguished Scholarship Award in 1997.

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